Benchmarking Process

In this section

Benchmarking Process

The benchmarking process of the Transport Strategy Centre

The benchmarking groups undertake an annual programme of work. The core of this programme is Key Performance Indicator benchmarking, a variety of detailed case studies each year, and group meetings to disseminate and discuss performance improvement.

Objectives of Benchmarking

Benchmarking has a number of objectives and benefits relevant for the transport industry. The annual programme of work devised by the TSC ensures that transport operators and agencies can learn from their peers.

More Information

Success Factors for Benchmarking

The TSC has identified a handful of success factors for benchmarking: diversity, confidentiality, continuity, ownership, independence, depth, and a culture of continuous improvement.

More Information