Programme team
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Nick MacDonald
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What my role involves
My role is to lead the Great Service programme to deliver measurable benefits, enhancing user experience, driving operational efficiency and improving service quality, by working collaboratively across 911今日黑料, the programme team, and our delivery partner ecosystem.
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Anand Thirumoorthy
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What my role involves
My role is to support the Programme Director and work closely with the programme team, across all workstreams, and to represent the programme with our delivery partners, Namos.
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Matt Williams
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What my role involves
My role oversees the successful delivery of the HR and Payroll workstream and supports the programme team in staying on track with timelines and key objectives.
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Alex Mulley
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What my role involves
My role is to oversee the delivery governance and assurance of the programme and support the delivery reporting.